# Create Deepform Account ## Email address Sign up to Deepform using your email address and a unique password. 1. Go to [deepform.net](https://docs.deepform.net/set-up-deepform/www.deepform.net) and click on **Sign in** on the top right corner. 2. Once redirected to signin screen, Click on the "Create account" button at the bottom of the form. 3. Please fill in the information on the registration form. 4. Click on "Continue" button to proceed. 5. A confirmation email will be sent to the email you have provided. Please check your email to verify your account and get started. {% hint style="info" %} **Note:** You can view and play around with the demo project even before email verification. However, email verification is required to subscribe and use the service with full functionality. {% endhint %} ## Google account If you have a Google account, including a Google business account, you can sign up for a Deepform account using your Google account details. 1. Go to [deepform.net](https://docs.deepform.net/set-up-deepform/www.deepform.net) and click **Sign in** on the top right corner. 2. Once redirected to signin screen, click "Continue with Google" on the screen. 3. If you're already logged in to Google, you'll be prompted to confirm your details. 4. Otherwise, enter your Google email in the field provided and click Next. 5. You will then be able to Enter your password. 6. Click Next to complete the process. ## Apple account If you have an Apple account, you can sign up for a Deepform account using your Apple account details. 1. Go to [deepform.net](https://docs.deepform.net/set-up-deepform/www.deepform.net) and click **Sign in** on the top right corner. 2. Once redirected to signin screen, click "Continue with Apple" on the screen. 3. Enter your Apple ID. 4. You will then be able to Enter your password. 5. Please enter the verification code once it is sent to your phone. 6. Please select the trust option in your browser. 7. Please review the "Sign in with Apple" guide and then click the continue button. 8. Then you will get options to share or hide your email address. Once you have made your selection, please hit the "continue" button once again. # Start Subscription ## 1. Start subscription You can subscribe at any time after signing up. The subscription fee is $10 per month and you can have a 14-day free trial.

### Payment registration * After registering payment information, clicking the subscription button will start the subscription. * Payment information can be changed at any time in **Settings > Billing > Payment Details.** ### Subscription confirmation * You can check your subscription status under **Settings > Billing > Subscription** on [deepform.net](http://www.deepform.net/). * You can also cancel your subscription at any time under **Settings > Billing > Subscription.** # Start Exploration In order to start an exploration, you must first upload a Rhino 3D (.3dm) files. Currently, we only support Rhino 3D (.3dm) files. However, we have in our plan to be compatible with Revit and SketchUp files in the short future. * [Creating an Exploration](/explorations/start-exploration/creating-an-exploration) * [Geometry Processing Errors](/explorations/start-exploration/geometry-processing-errors) # Creating an Exploration 1\. Create exploration You can click on the "create exploration" button to generate a new exploration page. When a new exploration line appears at the bottom, please click the expand arrow to open it. Clicking the open exploration button will allow you to enter a new exploration screen.

The name of the list is automatically generated as "Exploration (number)". You can click on the name to change it to a different name.

### ## 2. File upload in Exploration editor You can update your file by clicking "Add or select building design data" on the top of the New Exploration screen and then selecting "Import data by uploading file (.3dm)".

### File upload process You can check the upload progress while the file is being uploaded by clicking on the icon located on the bottom left corner of the screen. When the file upload is complete, you can retrieve the data by clicking on the uploaded file in "Select building design data" at the top of the site.

### File upload error If an error occurs during file upload, it will be displayed as shown below. Clicking on "View Error" will allow you to see the reason for the error.

### Geometry processing error types If an error occurs, you need to modify the file according to the guide and upload the file again. For more detailed information, please refer to the '[Geometry processing errors page](/explorations/start-exploration/geometry-processing-errors)' ## 3. Data settings Data settings can be done in settings such as Exploration settings, Zoning data, Parking space data, and Floor area data. You can find detailed instructions on how to configure these settings in "[Exploration Settings](/explorations/exploration-settings)".

# Geometry Processing Errors Click on errors in the list below to see details. #### [Unsupported File Error](/explorations/start-exploration/geometry-processing-errors/unsupported-file-error)

#### [File Read Error](/explorations/start-exploration/geometry-processing-errors/file-read-error)

#### [No Valid Objects](/explorations/start-exploration/geometry-processing-errors/no-valid-objects)

#### [Invalid Unit Error](/explorations/start-exploration/geometry-processing-errors/invalid-unit-error)

#### [Building Coverage Processing Error](/explorations/start-exploration/geometry-processing-errors/building-coverage-processing-error)

#### [Maximum Object Limit Error](/explorations/start-exploration/geometry-processing-errors/maximum-object-limit-error)

#### [No Objects Above Grade Error](/explorations/start-exploration/geometry-processing-errors/no-objects-above-grade-error)

#### [No Objects Parallel to Ground Plan Error](/explorations/start-exploration/geometry-processing-errors/no-objects-parallel-to-ground-plan-error)

#### [Rhino Geometry Error](/explorations/start-exploration/geometry-processing-errors/rhino-geometry-error)

#### [Malformed Rhino Geometry Error](/explorations/start-exploration/geometry-processing-errors/malformed-rhino-geometry-error)

#### [Internal Error](/explorations/start-exploration/geometry-processing-errors/internal-error)

#### [Service Unavailable](/explorations/start-exploration/geometry-processing-errors/service-unavailable)

#### [Model Error](/explorations/start-exploration/geometry-processing-errors/model-error)

# Unsupported File Error

Currently only Rhino .3dm files are accepted. Support for other interoperable formats such as Collada, OBJ, and FBX are coming in the future, as well as other BIM software such as Revit. # File Read Error

The Rhino .3dm file could not be read. Possibly corrupted file. If the file is able to be opened in Rhino, try using the Audit command to check for file errors. # No Valid Objects

We consider only closed polysurface objects from Rhino. If you encounter this error, it means we could not find any closed polysurfaces in your model. if you massings consist of extrusions, you can convert them to polysurfaces by using the `ConverExtrusion` command. * You can select all extrusions by using the `SelExtrusion` command. * With all extrusions selected you can use the `ConvertExtrusion` command with the `DeleteInput` option.

if your massings consist of meshes, please rebuild them as closed polysurfaces. # Invalid Unit Error

We currently only support Rhino model units of: * Millimeters * Centimeters * Meters * Kilometers * Inches * Feet Your Rhino model units must be one of these in order to be processed. # Building Coverage Processing Error

There was a error calculating the Building Coverage Area of your model. This usually means that there were some irregular geometry found above ground level. \ Please refer to [Rhino Geometry Error](/explorations/start-exploration/geometry-processing-errors/rhino-geometry-error) or [Malformed Rhino Geometry Error](/explorations/start-exploration/geometry-processing-errors/malformed-rhino-geometry-error) for trouble shooting. # Maximum Object Limit Error

We allow only up to 5000 valid objects within a single file to be processed. Please ensure your models geometry count is kept under this limit. # No Objects Above Grade Error

We consider ground level to be at Z 0.0 elevation. There must be objects whos lowest point is or above that elevation for us to calculate the buildings Site Coverage Area. Please ensure your models ground level is at that elevation. Sometimes your model might seem like it is at the right level, but your CPlane might be modified. To check, you can try: * Restore the CPlane to its original position by using the `CPlane` command, with the `World`, then `Top` options. * If your restored CPlane seems to be above the model, change your model's elevation using the `Move` command with `Vertical` option.

# No Objects Parallel to Ground Plan Error

All valid geometries within the file must have a distinguishable "Floor". This is the bottom facing surface that is less than 1/6 incline. This is to tell the difference between what is acceptable as floor area, such as ramps, and be able to distinguish them from other design elements such as slanted walls. If your Rhino model somehow only consists of geometries that have floors that are steeper than that, we cannot process it properly.

# Rhino Geometry Error

This error means that the object with the specified Id in your Rhino model is unable to be processed in its current state. Of the few reasons why this can happen, the most common case is where the domain of the edges making up the polysurface is extremely disproportionate to their lengths. A common way to correct this is to select the object with the specified Id and rebuild it. * First use the `SelID` command with the provided id to select the object. * Use the `DupFaceBorder` command and select the face that represents the floor of your object. * Use the `SimplifyCrv` command and `Reparameterize` command with the `Automatic` option. * use `ExtrudeCrv` command or anything else you need to rebuild your massing geometry. Make sure you use `ConvertExtrusion` if you end up with an extrusion, to ensure you have a polysurface at the end.

# Malformed Rhino Geometry Error

This error is uncommon, but is similar to [`Rhino Geometry Error`](/explorations/start-exploration/geometry-processing-errors/rhino-geometry-error) , and in most cases can be fixed the same way. This error is uncommon, but is similar to Rhino Geometry Error, and in most cases can be fixed the same way. However, If you encounter this error and cannot immediately resolve it, please contact us via [Troubleshooting](https://discord.com/invite/6gF5tFj7kw) channel on Deepform Discord. # Internal Error

This error happens if our processing service encounters an unknown error while processing your model. You can try to upload a new file, but if this error persists for your exploration, please contact us via [Troubleshooting](https://discord.com/invite/6gF5tFj7kw) channel on Deepform Discord. # Service Unavailable

This error happens if one or more of our services is unavailable for the exploration. If this error persists for your exploration, please contact us via [Troubleshooting](https://discord.com/invite/6gF5tFj7kw) channel on Deepform Discord. # Model Error

This error happens if there was a problem with the processed model file. Usually the quickest way to resolve this is to simple upload a new file. If this error persists for your exploration, please contact us via [Troubleshooting](https://discord.com/invite/6gF5tFj7kw) channel on Deepform Discord. # Exploration Settings You can set site data and model data in the Exploration Settings. Please refer to the [Zoning Data Settings](/explorations/exploration-settings/zoning-data-settings) and [Building Design Data](/explorations/exploration-settings/building-design-data) for detailed setup instructions. * [Zoning Data Settings](/explorations/exploration-settings/zoning-data-settings) * [Building Design Data](/explorations/exploration-settings/building-design-data) # Zoning Data Settings Once data updates are successfully completed, you can utilize the model data. You can set the Site limit and compare the model area with the site limit value. 1. In "Open exploration", floor area is automatically calculated and displayed. However, if the site limit for the project is not entered, some values in the Test-fit section may not be shown. 2. Site information can be entered in "EXPLORATION SETTINGS > ZONING DATA" located in the top right corner of the screen.

4. When you click on "Exploration settings", the following screen will appear. 5. Please enter the site information for each part in your project.

6. After entering the Site data information, you can check what you have designed compared to the allowable site limits. Currently in Deepform, floor area calculated for Floor Area Ratio does not take into account any floor area that is below grade (ie B1, B2, …).

7. If the value of the model design is over the site limit, it will be highlighted in red as shown in the picture below.

8. You can adjust the area to calculate the value through the 'Building design data'. You can find detailed instructions on how to do this in the '[Building design data](/explorations/exploration-settings/building-design-data)'. # Building Design Data In "Exploration settings > Building design data", you can configure Parking space data and Floor area data settings.

### Parking space data Turn on the parking space to be applied, as shown in the screen below.

### Floor area data In the Floor area data, you can set and modify the Program name and Group name for each layer. You can also manage each layer using the On/Off button.

# Data Visualization You can check the data of the updated model in Data Visualization. Please check the description and usage of each item. * [Test-fit basic zoning requirements](/explorations/data-visualization/test-fit-basic-zoning-requirements) * [Parking Space Exploration](/explorations/data-visualization/parking-space-exploration) * [Floor Area Exploration](/explorations/data-visualization/floor-area-exploration) # Test-fit basic zoning requirements Analyze whether your design fits within the site limits. You can explore further by turning on and off certain layers in [Building design data](/explorations/exploration-settings/building-design-data) to test fit different variations.

## Site area Site area information is needed to view BCR and FAR of your building. Site area value can be entered in [Zoning Data Settings](/explorations/exploration-settings/zoning-data-settings). ## Category * **Building Coverage Ratio:** The ratio of usable site area to the total site area. * **Floor Area Ratio:** The ratio of the maximum number of floors that can be built based on the site area. In Deepform, floor area calculated for Floor Area Ratio does not take into account any floor area that is below grade (ie B1, B2, …). * **Building Height:** The height of a building, excluding any underground levels. * **Parking Spaces:** Number of parking spaces. ## Allowable The range of values that are legally allowed for each item in the project. These values must be entered directly through the [Zoning Data Settings](/explorations/exploration-settings/zoning-data-settings). The percentage(%) displayed on the screen shows what percentage(%) of the Site Area each item's value falls within. ## Designed The values calculated for each item in the building design that has been uploaded. These values are automatically generated when the file is uploaded. The percentage(%) displayed on the screen shows what percentage(%) of the Site Area each item's value falls within. ## Designed to Allowance The ratio of the Designed value to the Allowable value. This value can be used to review the suitability of the designed building and the project standards. # Parking Space exploration Turn on/off the designed parking space blocks in Exploration settings > Building design data > Parking Space Data settings to represent as parking spaces.

## Parking Category Parking categories are set up based on the values configured in Rhino. You can manage the parking categories set up by using the on/off function in BUILDING DESIGN DATA > Parking Space Data settings. ## Ratio This is the percentage that each parking category occupies. ## No.of Parking Spaces This indicates the number of modeled parking spaces for each parking category. # Floor Area Exploration Analyze floor area of your building design by levels, programs and customized groups. You can explore further by turning on and off certain layers in 'Building design data' to explore GFA, NFA, Usable Area etc. regarding your building design. ## Programs The initial setup of the building layer is set to the same values as those configured in Rhino. The name of the layer can be changed in the [Building design data](/explorations/exploration-settings/building-design-data).

## Groups Building groups can be set up in the [Building design data](/explorations/exploration-settings/building-design-data). If you select "View Area by Groups," buildings with the same name will be grouped together and rearranged accordingly.

## Floor levels If you select "View Area by Floor Levels," the arrangement will be rearranged according to the floor levels.

## Turn layers On/Off In the [Building design data](/explorations/exploration-settings/building-design-data), you can turn Program on/off. When you turn Program on/off, the values generated in Exploration will be changed according to the modified content. Similarly, you can see that the values of the Test-fit site limits item also change.

# Introduction With Deepform you will now be able to extract geometry data and visualize different floor area calculations and test-fit whether your building fits the site limit (FAR, BCR, building height) Please follow the guidelines below. * [Model Placement](/rhino-3d-modeling-guide/model-placement) * [Creating Objects](/rhino-3d-modeling-guide/creating-objects) * [Creating Floor Levels](/rhino-3d-modeling-guide/creating-floor-levels) * [Creating Special Object Types](/rhino-3d-modeling-guide/creating-special-object-types) * [Creating Objects Above/Below Grade](/rhino-3d-modeling-guide/creating-objects-above-below-grade) * [Set Object Layers](/rhino-3d-modeling-guide/set-object-layers) * [Reducing Errors: Render Meshes](broken://pages/pcmg4XVIWjMUMxDlc2G1) * [File Saving](/rhino-3d-modeling-guide/file-saving) # Model Placement Sometimes due to how you model your conceptual model, your masses can be quite far from the origin. This is when your geometries are far from coordinate 0,0,0. It is usually a good practice to keep your masses close to the origin, to avoid unnecessarily exaggerated values when making calculations. You can easily reposition your model closer to the origin by using the `Move` command, and for the `PointToMoveFrom` option clicking on any ground level part of your model, then for `PointToMoveTo` option input `0,0,0.`

# Creating Objects Deepform for Rhino works best with mass models that are extruded from plans.

Each object's geometry in your model should represent a mass with the following properties: * [Floor](#floor) * [Roof](#roof) * [Level](#level) ## Floor The floor is bottom surface of your object. All objects in your model must have a floor.

* The floor must be a flat, planar surface. They cannot have curvature or be warped. * The boundary curves of the floor can consist of straight lines, arcs, or nurbs curves. * The floor of your object may also be sloped like ramps. * Your floor may also have openings in them, such as open spaces. ## Roof The roof is the top, upwards facing surfaces of your object.

* The roof should be made of flat, planar surfaces. * The boundary curves of the roof can consist of straight lines, arcs, or nurbs curves. * The roof may have a single surface, or many sloped surfaces. ## Level Levels are inferred by analyzing the elevation of your objects, allowing us to automatically assign your objects to its correct level.

* The object's lowest point, usually the floor, is the basis for its level. * Objects that belong to the same level must have their floor at the same elevation. * Your objects may vary in height, with some spanning multiple levels, such as auditoriums. As long as all objects have their floors aligned, they will be assigned to the correct levels. # Creating Floor Levels We automatically create levels by the bottom most point of every mass, then assigns each mass to its corresponding level. But for us to create and assign levels that best represents your model, there are a few points you should know: ## Ground Floor is always at Elevation 0.0 You must position your model so that the ground floor objects are at elevation 0.0. This is how we determine which levels are above ground and which are below.

## Levels are place at floors We infer levels from the floor of your objects. So only where there are floors, there are levels. Your model may have objects with different heights, such as auditoriums, or may even have outdoor spaces on some levels. We will still correctly create levels.

However if your model has an empty space without any objects, we ignore that space and place levels on the next floor we can find.

## Skip floors are possible We generally group objects by their elevation, and allow some deviation. So if your model has objects that belong on the same level but have different elevations, we may still correctly set their levels.

The acceptable elevation difference for skip floors depends on your model, such as the average height of objects and number of levels. But we recommend you keep the difference around **1 meter(3 feet)** for your objects to be considered on the same level. # Creating Special Object Types Spaces types listed below in the 3D model is represented by following Special Object Type guideline. Click on each special object type to see details. * [Large open space with more than one level with mezzanine (ie Auditorium, etc.)](#large-open-space-with-more-than-one-level) * [Space with sloped floor](#space-with-sloped-floor-ramps) * [Stairwells and other Vertical Circulations](#stairwells-and-other-vertical-circulations) ## Large Open Space with More Than One Level From an analysis perspective it is generally difficult to deal with masses that span multiple levels. Therefore we recommend the approach of modeling a singular mass per level. Often when modeling a large open space we result in a single complex polysurface as this:

We instead recommend that you model it so that it is a single space per level as such:

## Space with Sloped Floor (Ramps) For any downward facing face to be considered as a floor must have an incline of less than 1/6, as that is the maximum allowed slope in many countries. Any surface steeper than that will not be considered a floor.

## Stairwells and other Vertical Circulations We Recommend you model masses for stairwells and other vertical circulations such as elevator shafts just like any other masses: By their area boundaries as blocks.

# Creating Objects Above/Below Grade In most places around the world, the Building Coverage Area is defined as the building's footprint on site, with some slight differences by conditions. In our explorations, we calculate the Building Coverage Area by the projected area of any geometry that is above ground. ## Any object that is visible above ground is used for Coverage Area Calculations We consider elevation 0.0 to be ground level. Usually only objects on levels above ground are used for calculating the coverage area. However, even for objects placed on levels below ground, if their geometry is visible above ground, we use them in our coverage area calculations as well. In the following two images, we have a below ground space, colored in purple, with its roof partially above ground.

Because its roof is above ground, in our explorations it will be used for coverage area calculations.

# Creating Parking Spaces You can represent your parking spaces using blocks. When you upload your Rhino file, we will display the list of Block Definitions with their instance count in the model, from which you can choose which represents your parking spaces. If you have more than one block definitions that represent your parking spaces, you can choose multiple in the Parking Data Settings. * Select objects that you want to use as your parking space.

* Use the `Block` command, then pick an insertion point and choose a block name to create a block.

* Arrange the newly created block instances to your parking design.

* After you upload the file and create an exploration, go to the `Model Data` page. * In the `Parking Data` tab, select the block definitions that you will use as your parking spaces.

# Set Object Layers We use layers to group masses. They can be used to assign programming to groups of masses, or even used to denote building groups in a multi-building design. However due to Rhino's ability to create incredibly deeply nested layers, we only take into consideration the last leaf layers. Consider the following layer settings below is a a very common pattern in layer settings with conceptual designs in Rhino.

However since we cannot accommodate all layer settings patterns, we recommend you name your last level layers uniquely:

{% hint style="info" %} We allow you to rename and group these levels so you can override them later in the exploration dashboard. {% endhint %} # File Saving ## Exporting If your file contains multiple design alternatives or other working models, we recommend that you export your current design to a separate file. This way you know exactly which objects will in your exploration. * Select masses that you want to use in your exploration. * Use the `Export` command to export to another Rhino 3dm file.

## File Size Currently we only only files that are under 100mb to be processed. If your file is larger than that, or if you want to speed up the processing speed, you can use the `save small` option.

# Account You can manage and configure your account settings. * [Manage Password](/account-settings/account/manage-password) * [Delete Account](/account-settings/account/delete-account) * [Manage Account Name](#manage-account-name) # Manage password ## 1. Reset your password If you've forgotten your password or are unable to access your account, you can reset your password from the log in screen. You can only use this method if you log in to Deepform using an email address and unique password. If you log into Deepform using Google SSO, your email address and password is Managed by Google. You will need to change your password in your Google account. If you log into Deepform using Apple SSO, your email address and password is Managed by Apple. You will need to change your password in your Apple account. ### Forgot password 1. Click the login button at the top of the site. 2. Click 'Reset password' from the modal. 3. Enter the Email for your account and click Continue. If there is an account registered under that email address, Deepform will send a password reset email to your address. 4. Open the password reset email and click Reset your password. 5. Enter your new password in the Password field and then Confirm password. 6. Click Continue to update your password. ## 2. Change password If you are already logged in to your Deepform account and know your current password, you can change your password from your account settings. 1. Click on the account icon at the top of the browser. 2. Click on 'Settings'. 3. Click on the edit button on the account page. 4. If the "change password" button is enabled, please click the button. 5. Enter the information in the "change password" dialog form, then click the "change password" button to complete the password change. # Delete account #### Before your delete your account, please sure to review the Terms of Service regarding deletions. * Deleting your account will permanently remove any sessions and data associated with it. You cannot undo this action. If you have important data, we recommend downloading it before deleting your account. * If you are subscribed, your subscription will be cancelled and your account will be deleted. However, the subscription fee will not be refunded. * We recommend downloading your invoices and receipts before deleting your account. If you need to delete or cancel your account for any reason, you can do this directly from your account page. 1. Click on the account icon at the top of the browser. 2. Select the Settings. 3. Scroll down to the Account deletion at the bottom of the page. 4. Click Delete account button to start the process. 5. Please review the information provided by Dailylog. If you agree with the content, check the checkbox and click the Delete account button to complete the account deletion process. # Manage account name #### You can change your account name on the settings page. 1. Click on the account icon at the top of the browser. 2. Click on the edit button on the account page. 3. When the name field is enabled, enter the new name you want to change to and click the save button. # Billing You can view and manage information related to subscriptions and payments. * [Subscriptions](/account-settings/billing/subscriptions) * [Payment Details](/account-settings/billing/payment-details) * [Invoices / Receipts](/account-settings/billing/invoices-receipts) # Subscriptions Deepform operates on a single monthly subscription plan. The fee is charged monthly, and you can check your subscription status and period on the subscription page. ## 1. Subscription management 1. Click on the account icon at the top of the browser. 2. Click on 'Settings'. 3. You can check your subscription under the "billing" tab. 4. By clicking on the subscription name (Deepform feasibility basic), you can view the details related to your subscription. ## 2. To check the subscription date * You can check the subscription date on the Subscription details page. * The date is displayed on a monthly basis from the start date to the end date of the subscription. * If you restart your subscription after it has ended, the guidance will be based on the restarted date. ## 3. Cancel or restart subscription. Cancellation or restart of subscription can be done on the Subscription details page. ### Cancel subscription 1. Please go to Settings > Billing > Subscriptions. 2. Click on the subscription name (Deepform feasibility basic). 3. Click on "Cancel subscription" at the bottom of the Subscription details page. 4. After reviewing the content of the dialog, click on "Cancel subscription". ### Restart subscription 1. Please go to Settings > Billing > Subscriptions. 2. Click on the subscription name (Deepform feasibility basic). 3. Click on "Restart subscription" at the bottom of the Subscription details page. 4. Please check the payment information or re-register the payment information, and then click on the "subscribe" button. 5. Please click "View subscription detail" to check your subscription details. {% hint style="info" %} **Caution:** If you do not cancel your subscription, it will automatically renew every month. If you do not wish to renew, you must cancel your subscription before the renewal next month. Even if you cancel your subscription, you can still use the service until the end of the paid subscription period. {% endhint %} ## 4. If a subscription has been canceled If the payment is not made successfully, the subscription may be cancelled. #### Before cancelling the subscription, Deepform goes through the following steps: **1) Paused status** If there are payment issues, Deepform will attempt to process the payment for one week. If the payment continues to fail during that time, it will remain in a paused state for one week. * **Solution** * Please go to Settings > Billing > Subscriptons. * Click on the "Update payment" button in the alert message. * After verifying payment information, update payment information. * After updating your card information, **the subscription may not be reactivated immediately.** Once the information is updated, please retry the payment and once the payment is successfully completed, you will be able to use your subscription normally. **2) Cancelled state** If the payment is not successfully processed for one week, Deepform will cancel the subscription. * **Solution** * Please go to Settings > Billing > Subscriptions. * Click on the subscription name (Deepform feasibility basic). * Click on "Restart subscription" at the bottom of the Subscription details page. * Please check the payment information or re-register the payment information, and then click on the "subscribe" button. * Please click "View subscription detail" to check your subscription details. {% hint style="info" %} Tip: The most common causes for failed payments are insufficient funds in an account or an expired credit card. {% endhint %} # Payment details ## 1. Card information management You can check your registered card information and change your card information. 1. Click on the account icon at the top of the browser. 2. Click on 'Settings'. 3. You can check 'Payment details' under the "billing" tab. ### Modifying card information After clicking the "Update payment" button on the Payment details page, you can modify your card information. ## 2. Payment failed Every now and then a subscription payment may fail. If a payment fails, Deepform will attempt to process the payment again for one week. During this period, the subscription will be suspended and you will not be able to use the service. If payment continues to fail after one week, the subscription will be canceled. **Before cancelling the subscription, Deepform goes through the following steps:** **1) Paused status** If there are payment issues, Deepform will attempt to process the payment for one week. If the payment continues to fail during that time, it will remain in a paused state for one week. * **Solution** * Please go to Settings > Billing > Payment details. * Click on the "Update payment" button. * After verifying payment information, update payment information. * After updating your card information, **the subscription may not be reactivated immediately.** Once the information is updated, please retry the payment and once the payment is successfully completed, you will be able to use your subscription normally. **2) Cancelled state** If the payment is not successfully processed for one week, Deepform will cancel the subscription. * **Solution** * Please go to Settings > Billing > Subscriptions. * Click on the subscription name (Deepform feasibility basic). * Click on "Restart subscription" at the bottom of the Subscription details page. * Please check the payment information or re-register the payment information, and then click on the "subscribe" button. * Please click "View subscription detail" to check your subscription details. Tip: The most common causes for failed payments are insufficient funds in an account or an expired credit card. ## 3. Refund policy Once a subscription has started and payment has been approved, refunds are not possible. Even if you stop your subscription, you can continue to use the service until the end of the paid subscription period, and the service will be stopped on the next billing date. ## 4. Currency and taxes #### Supported billing currencies * U.S. dollars (USD) #### Sales tax Deepform calculates tax based on your billing address. We only apply sales tax in select states in the United States. You won’t see any sales tax on your invoices if your address is outside these locations. {% hint style="info" %} Note: Prices shown on the Deepform website do not include sales tax. Tax will be calculated according to your billing address when you checkout. {% endhint %} #### United States We include sales tax in the following states. If your state is not listed, you won’t see any sales tax on your invoices. * Arizona, AZ * Colorado, CO\* * Connecticut, CT * Illinois, IL\*\* * Iowa, IA * Hawaii, HI * Kentucky, KY * Massachusetts, MA * New Mexico, NM * New York, NY * Ohio, OH * Pennsylvania, PA * Rhode Island, RI * South Carolina, SC * South Dakota, SD * Tennessee, TN * Texas, TX * Utah, UT * Washington, DC * Washington, WA * West Virginia, WV *\* Only some local jurisdictions apply*\ *\*\* Chicago only* #### Rest of the world Deepform is not currently registered to apply sales tax in locations outside of the United States.
# Invoices / Receipts You can view invoices and receipts for monthly subscription payments. ### Checking invoices and receipts. 1. Click on the account icon at the top of the browser. 2. Click on 'Settings'. 3. You can check 'Invoices' under the "billing" tab. 4. Clicking on "Invoices" will allow you to view monthly invoices and receipts. # General FAQ ## Product

Is it possible to use other modeling files besides Rhino files?

Currently, only Rhino 3D files are compatible for use.

An error message is popping up while trying to upload a file. How can I solve it?

When uploading a file, geometry processing is performed after the file upload is complete. The solution will vary depending on whether the error occurred during the file upload or during the geometry processing. You can find detailed solutions in the '[Creating an Exploration](/explorations/start-exploration/creating-an-exploration)' guide.

## Subscription

Can I try it for free?

Even before subscribing, you can experience a demo version by signing up for membership. You can refer to the instructions below to experience the demo version. 1. Log in to [deepform.net](https://www.deepform.net/) 2. Click on DASHBOARD on the top right corner. 3. Click on the \[Demo] list in the dashboard.

I want to use the service. What should I do?

The Deepform service is available after subscribing. You can find detailed subscription instructions in the '[Start subscription](/set-up-deepform/start-subscription)' guide.

I want to cancel my subscription. How can I do that?

You can cancel your subscription by going to Account settings > Billing > Subscriptions. Even if you cancel your subscription, you can still use the service until the end of the current subscription period, and the subscription will be cancelled on the next billing date. You can find detailed instructions on how to cancel your subscription at '[Cancel subscription](/account-settings/billing/subscriptions#cancel-subscription)'.

Is it possible to subscribe again after canceling the subscription?

You can resubscribe to the Deepform service at any time. To resubscribe, you can go to Account settings > Billing > Subscriptions. You can find detailed instructions on how to resubscribe at '[Restart subscription](/account-settings/billing/subscriptions#restart-subscription)'.

Can I subscribe annually?

Deepform currently does not offer annual subscriptions. The service is available on a monthly subscription basis, and when you subscribe, you will be charged automatically every month.

## Payments\&Refunds

Can I change the registered credit card information?

You can change your registered credit card information by going to Account settings > Billing > Payment details. You can find detailed instructions on how to change your payment details at '[Payment details](/account-settings/billing/payment-details)'.

subscription was abruptly stopped.

If there is an issue with the registered card information or the payment process, the subscription may be paused or canceled. It is necessary to check if there is any problem with the card or the payment information entered, and you can find detailed solutions at '[Payment failed](https://docs.deepform.net/faq/pages/295KyQOqTskE0yn8Lqe3#2.-payment-failed)'.

Will I still be able to get a refund?

Once the service has started, refunds are not possible. If you cancel your subscription while it is still active, the service will be provided until the end of the current billing cycle, and it will be discontinued on the next payment date.

## Account

I don't remember my login password. How can I find it?

You can reset your password through '**Reset password**' on the login page. You can find detailed instructions on the process at '[Forgot password](/account-settings/account/manage-password#forgot-password)'.

Can I delete my account?

You can delete your account on the "Account page". Deleting your account will permanently remove any sessions and data associated with it. You cannot undo this action. If you have important data, we recommend downloading it before deleting your account. You can find detailed instructions on the process at '[Delete account](/account-settings/account/delete-account)'.

# Terms of Service Last updated March 20, 2023 ### **AGREEMENT TO OUR LEGAL TERMS** We are Deepform, Inc. ("**Company**," "**we**," "**us**," "**our**"). We operate the website [**deepform.net**](https://docs.deepform.net/policy/www.deepform.net) (the "**Site**"), as well as any other related products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the "**Services**"). Deepform simply extracts data from 3D models (no coding, no scripting required), providing further exploration grounds for architects and real estate developers to perform floor area analysis to your needs and test-fit site limits. These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("**you**"), and Deepform, Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by [admin@deepform.net](mailto:admin@deefprom.net), as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. We recommend that you print a copy of these Legal Terms for your records. ### **TABLE OF CONTENTS** [1. OUR SERVICES
](#1.-our-services)[2. INTELLECTUAL PROPERTY RIGHTS
](#2.-intellectual-property-rights)[3. USER REPRESENTATIONS
](#3.-user-representations)[4. USER REGISTRATION
](#4.-user-registration)[5. PURCHASES AND PAYMENT
](#5.-purchases-and-payment)[6. CANCELLATION
](#6.-cancellation)[7. PROHIBITED ACTIVITIES
](#7.-prohibited-activities)[8. USER GENERATED CONTRIBUTIONS
](#8.-user-generated-contributions)[9. CONTRIBUTION LICENSE
](#9.-contribution-license)[10. SERVICES MANAGEMENT
](#10.-services-management)[11. PRIVACY POLICY
](#11.-privacy-policy)[12. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY
](#12.-digital-millennium-copyright-act-dmca-notice-and-policy)[13. TERM AND TERMINATION
](#13.-term-and-termination)[14. MODIFICATIONS AND INTERRUPTIONS](#14.-modifications-and-interruptions)[
](#16.-dispute-resolution)[15. CORRECTIONS
](#15.-corrections)[16. DISCLAIMER
](#16.-disclaimer)[17. LIMITATIONS OF LIABILITY
](#17.-limitations-of-liability)[18. INDEMNIFICATION
](#18.-indemnification)[19. USER DATA
](#19.-user-data)[20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
](#20.-electronic-communications-transactions-and-signatures)[21. CALIFORNIA USERS AND RESIDENTS
](#21.-california-users-and-residents)[22. MISCELLANEOUS
](#22.-miscellaneous)[23. CONTACT US](#23.-contact-us) ### **1. OUR SERVICES** The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA). ### **2. INTELLECTUAL PROPERTY RIGHTS** #### **Our intellectual property** We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only. #### **Your use of our Services** Subject to your compliance with these Legal Terms, including the "[PROHIBITED ACTIVITIES](#7.-prohibited-activities)" section below, we grant you a non-exclusive, non-transferable, revocable license to: * access the Services; and * download or print a copy of any portion of the Content to which you have properly gained access. solely for your personal, non-commercial use or internal business purpose. Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: . If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.\ Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately. #### **Your submissions and contributions** Please review this section and the "[PROHIBITED ACTIVITIES](#7.-prohibited-activities)" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services. **Submissions:** By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. **Contributions:** The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution. You understand that Contributions may be viewable by other users of the Services. **When you post Contributions, you grant us a license (including use of your name, trademarks, and logos):** By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels. This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. **You are responsible for what you post or upload:** By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you: * confirm that you have read and agree with our "[PROHIBITED ACTIVITIES](#7.-prohibited-activities)" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading; * to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution; * warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and * warrant and represent that your Submissions and/or Contributions do not constitute confidential information. You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law. **We may remove or edit your Content:** Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities. #### **Copyright infringement** We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "[DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY](#12.-digital-millennium-copyright-act-dmca-notice-and-policy)" section below. ### **3. USER REPRESENTATIONS** By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.\ If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). ### **4. USER REGISTRATION** You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. ### **5. PURCHASES AND PAYMENT** We accept the credit/debit card for payments. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.\ We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. ### **6. CANCELLATION** All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.\ If you are unsatisfied with our Services, please email us at . ### **7. PROHIBITED ACTIVITIES** You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.\ As a user of the Services, you agree not to: * Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. * Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. * Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein. * Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services. * Use any information obtained from the Services in order to harass, abuse, or harm another person. * Make improper use of our support services or submit false reports of abuse or misconduct. * Use the Services in a manner inconsistent with any applicable laws or regulations. * Engage in unauthorized framing of or linking to the Services. * Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services. * Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. * Delete the copyright or other proprietary rights notice from any Content. * Attempt to impersonate another user or person or use the username of another user. * Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms"). * Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services. * Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you. * Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services. * Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. * Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services. * Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software. * Use a buying agent or purchasing agent to make purchases on the Services. * Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. * Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise. * Interfere, disrupt, or create an undue burden on Deepform Site, networks, or services. * Bypass measures of Deepform Site designed to prevent/restrict access. * Copy/adapt Deepform Site's software (includes Flash, PHP, HTML, JavaScript, or other code). * Decipher, decompile, disassemble, or reverse engineer any of the software that makes up Deepform Site. * Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. * Use any automated system (spiders, robots, cheat utility, scraper, offline reader) to access the site, or launch any unauthorized script or software (Unless as a result of a standard search engine or internet browser usage). * Use Deepform Site in an effort to compete with you, or otherwise use Deepform Site and/or the content Content for any revenue-generating endeavor or commercial enterprise. ### **8. USER GENERATED CONTRIBUTIONS** The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that: * The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. * You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms. * You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms. * Your Contributions are not false, inaccurate, or misleading. * Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. * Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). * Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. * Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. * Your Contributions do not violate any applicable law, regulation, or rule. * Your Contributions do not violate the privacy or publicity rights of any third party. * Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors. * Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. * Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation. Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services. ### **9. CONTRIBUTION LICENSE** By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.\ This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions. ### **10. SERVICES MANAGEMENT** We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services. ### **11. PRIVACY POLICY** We care about data privacy and security. Please review our [**Privacy Policy**](/policy/privacy-policy). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. ### **12. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY** #### **Notifications** We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney. All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information: (1) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Services are covered by the Notification, a representative list of such works on the Services; (3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (4) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted; (5) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon. #### **Counter Notification** If you believe your own copyrighted material has been removed from the Services as a result of a mistake or misidentification, you may submit a written counter notification to \[us/our Designated Copyright Agent] using the contact information provided below (a "Counter Notification"). To be an effective Counter Notification under the DMCA, your Counter Notification must include substantially the following: (1) identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled; (2) a statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or if your address is outside the United States, for any judicial district in which we are located; (3) a statement that you will accept service of process from the party that filed the Notification or the party's agent; (4) your name, address, and telephone number; (5) a statement under penalty of perjury that you have a good faith belief that the material in question was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and (6) your physical or electronic signature. If you send us a valid, written Counter Notification meeting the requirements described above, we will restore your removed or disabled material, unless we first receive notice from the party filing the Notification informing us that such party has filed a court action to restrain you from engaging in infringing activity related to the material in question. Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorney's fees. Filing a false Counter Notification constitutes perjury. #### **Designated Copyright Agent** Chang-Yong Boo \ Attn: Copyright Agent 8 \ The Green ste r\ Dover, DE 19901\ United States\ ### **13. TERM AND TERMINATION** These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. ### **14. MODIFICATIONS AND INTERRUPTIONS** We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith. ### **15. CORRECTIONS** There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. ### **16. DISCLAIMER** THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. ### **17. LIMITATIONS OF LIABILITY** IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. ### **18. INDEMNIFICATION** You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. ### **19. USER DATA** We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. ### **20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES** Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. ### **21. CALIFORNIA USERS AND RESIDENTS** If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254. ### **22. MISCELLANEOUS** These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms. ### **23. CONTACT US** In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: **Deepform, Inc.**\ **8 The Green ste r**\ **Dover, DE 19901**\ **United States**\ [**admin@deepform.net**](mailto:admin@deepform.net) # Privacy Policy Last updated March 20, 2023 This privacy notice for Deepform, Inc. ("**Company**," "**we**," "**us**," or "**our**"), describes how and why we might collect, store, use, and/or share ("**process**") your information when you use our services ("**Services**"), such as when you: * Visit our website at [**deepform.net**](https://www.deepform.net/), or any website of ours that links to this privacy notice * Engage with us in other related ways, including any sales, marketing, or events **Questions or concerns?** Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at . ### **SUMMARY OF KEY POINTS** ***This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click*** [***here***](#table-of-contents) ***to go directly to our table of contents.*** **What personal information do we process?** When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Deepform, Inc. and the Services, the choices you make, and the products and features you use. Click [here](#1.-what-information-do-we-collect) to learn more. **Do we process any sensitive personal information?** We do not process sensitive personal information. **Do we receive any information from third parties?** We do not receive any information from third parties. **How do we process your information?** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click [here](#2.-how-do-we-process-your-information) to learn more. **In what situations and with which parties do we share personal information?** We may share information in specific situations and with specific third parties. Click [here](#4.-do-we-share-your-personal-information) to learn more. **How do we keep your information safe?** We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click [here](#8.-how-do-we-keep-your-information-safe) to learn more. **What are your rights?** Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click [here](#9.-what-are-your-privacy-rights) to learn more. ### **TABLE OF CONTENTS** [1. WHAT INFORMATION DO WE COLLECT?
](#1.-what-information-do-we-collect)[2. HOW DO WE PROCESS YOUR INFORMATION?
](#2.-how-do-we-process-your-information)[3. LEGAL BASES WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION
](#3.-legal-bases-we-rely-on-to-process-your-information.)[4. DO WE SHARE YOUR PERSONAL INFORMATION?
](#4.-do-we-share-your-personal-information)[5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
](#5.-do-we-use-cookies-and-other-tracking-technologies)[6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
](#6.-how-do-we-handle-your-social-logins)[7. HOW LONG DO WE KEEP YOUR INFORMATION?
](#7.-how-long-do-we-keep-your-information)[8. HOW DO WE KEEP YOUR INFORMATION SAFE?
](#8.-how-do-we-keep-your-information-safe)[9. WHAT ARE YOUR PRIVACY RIGHTS?
](#9.-what-are-your-privacy-rights)[10. CONTROLS FOR DO-NOT-TRACK FEATURES
](#10.-controls-for-do-not-track-features)[11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
](#11.-do-california-residents-have-specific-privacy-rights)[12. DO WE MAKE UPDATES TO THIS NOTICE?
](#12.-do-we-make-updates-to-this-notice)[13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](#13.-how-can-you-contact-us-about-this-notice) ### **1. WHAT INFORMATION DO WE COLLECT?** *We collect personal information that you provide to us.* We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. **Personal Information Provided by You.** The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: * usernames * email addresses * passwords * billing addresses * debit/credit card numbers via stripe payment **Sensitive Information.** We do not process sensitive information. **Payment Data.** We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: . **Social Media Login Data.** We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "[HOW DO WE HANDLE YOUR SOCIAL LOGINS?](#6.-how-do-we-handle-your-social-logins)" below. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. ### **2. HOW DO WE PROCESS YOUR INFORMATION?** *We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.* **We process your personal information for a variety of reasons, depending on how you interact with our Services, including:** * **To facilitate account creation and authentication and otherwise manage user accounts.** We may process your information so you can create and log in to your account, as well as keep your account in working order. * **To save or protect an individual's vital interest.** We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. ### **3. LEGAL BASES WE RELY ON TO PROCESS YOUR INFORMATION.** *We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.* #### ***If you are located in the EU or UK, this section applies to you.*** The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: * **Consent.** We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click [here](#9.-what-are-your-privacy-rights) to learn more. * **Legal Obligations.** We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
* **Vital Interests.** We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. #### ***If you are located in Canada, this section applies to you.*** We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click [here](#9.-what-are-your-privacy-rights) to learn more.\ In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: * If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way * For investigations and fraud detection and prevention * For business transactions provided certain conditions are met * If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim * For identifying injured, ill, or deceased persons and communicating with next of kin * If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse * If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province * If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records * If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced * If the collection is solely for journalistic, artistic, or literary purposes * If the information is publicly available and is specified by the regulations ### **4. DO WE SHARE YOUR PERSONAL INFORMATION?** *We may share information in specific situations described in this section and/or with the following third parties.* We may need to share your personal information in the following situations: * **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. ### **5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?** *We may use cookies and other tracking technologies to collect and store your information.* We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. ### **6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?** *If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.* Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps. ### **7. HOW LONG DO WE KEEP YOUR INFORMATION?** *We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.* We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.\ When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. ### **8. HOW DO WE KEEP YOUR INFORMATION SAFE?** *We aim to protect your personal information through a system of organizational and technical security measures.* We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. ### **9. WHAT ARE YOUR PRIVACY RIGHTS?** *In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.* In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "[HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](#13.-how-can-you-contact-us-about-this-notice)" below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: . If you are located in Switzerland, the contact details for the data protection authorities are available here: . **Withdrawing your consent:** If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "[HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](https://codebeautify.org/htmlviewer#contact)" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. **Opting out of marketing and promotional communications:** You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "[HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](#14.-how-can-you-contact-us-about-this-notice)" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. #### **Account Information** If you would at any time like to review or change the information in your account or terminate your account, you can: * Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. **Cookies and similar technologies:** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit . If you have questions or comments about your privacy rights, you may email us at [admin@deepform.net](MAILTO:admin@deepform.net). ### **10. CONTROLS FOR DO-NOT-TRACK FEATURES** Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. ### **11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?** *Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.* California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.). ### **12. DO WE MAKE UPDATES TO THIS NOTICE?** *Yes, we will update this notice as necessary to stay compliant with relevant laws.* We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. ### **13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?** If you have questions or comments about this notice, you may email us at or by post to: Deepform, Inc.\ 8 The Green ste r\ Dover, DE 19901\ United States # Cookie Policy Last updated March 06, 202 This Cookie Policy explains how Deepform, Inc. ("**Company**," "**we**," "**us**," and "**our**") uses cookies and similar technologies to recognize you when you visit our website at [**deepform.net**](https://www.deepform.net/) ("**Website**"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. ### **What are cookies?** Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, Deepform, Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. ### **Why do we use cookies?** We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below. ### **How can I control cookies?** You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit): ### **How can I control cookies on my browser?** As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers: * [Chrome](https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies) * [Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences\&redirectlocale=en-US) * [Safari](https://support.apple.com/en-ie/guide/safari/sfri11471/mac) * [Edge](https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd) * [Opera](https://help.opera.com/en/latest/web-preferences/) In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit: * [Digital Advertising Alliance](http://www.aboutads.info/choices/) * [Digital Advertising Alliance of Canada](https://youradchoices.ca/) * [European Interactive Digital Advertising Alliance](http://www.youronlinechoices.com/) ### **What about other tracking technologies, like web beacons?** Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. ### **Do you serve targeted advertising?** We may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by using cookies or web beacons to collect information about your visits to this site in order to provide relevant advertisements about products of potential interest to you. The information collected through this process does not enable us to identify your name, contact details, or other details that directly identify you unless you choose to provide these. ### **How often will you update this Cookie Policy?** We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.\ The date at the top of this Cookie Policy indicates when it was last updated. ### **Where can I get further information?** If you have any questions about our use of cookies or other technologies, please contact us at **Deepform, Inc.**\ **8 The Green ste r**\ **Dover, DE 19901**\ **United States**\ [**admin@deepform.net**](mailto:admin@deepform.net)